Privacy Policy for fatchrist.com
1. Introduction
At fatchrist.com, we recognize the importance of protecting your personal information and are fully committed to safeguarding the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We place a high premium on transparency and accountability in our data handling practices to ensure that your rights are respected at all times.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all individuals who interact with fatchrist.com through our website, applications, or other digital services that reference this policy. For the purposes of data privacy regulations, fatchrist.com acts as the “data controller” for the personal data you provide when using our services. We are responsible for determining the methods and purposes of processing your personal information.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data: Includes data about how you interact with our site such as IP address, browser type, operating system, pages viewed, referring URLs, time and duration of visits, and session metadata.
b) Account Data: Includes your name, email address, billing and shipping addresses, telephone number, and login credentials when you register or manage an account on fatchrist.com.
c) Profile Data: Includes your preferences, order history, product interests, and behavioral information gathered through your interactions with our website.
d) Communication Data: Includes information from support requests, feedback submissions, and customer service correspondence, whether by email or via contact forms.
e) Technical Data: Includes device identifiers, internet service provider information, screen resolution, operating system version, and other technical settings relevant to connection.
f) Transaction Data: Includes payment information (processed securely by third-party payment processors), delivery details, purchase history, refunds, and invoicing information.
g) Preference Data: Includes your communication preferences, marketing consents, language selections, and product alerts or subscription settings.
4. Legal Bases for Processing
We collect and process your personal data under the following legal grounds, depending on the nature of the information and its intended use:
– Performance of a Contract: To fulfill orders or deliver services requested by you.
– Legitimate Interests: For security, analytics, fraud prevention, and improving our services.
– Consent: Where legally required, such as in respect of sending marketing materials or placing non-essential cookies.
– Legal Obligation: Where processing is necessary to comply with applicable legal obligations or regulatory requirements.
5. Your Rights
As a data subject, you are entitled to the following rights under GDPR and CCPA:
– Right of Access: You may request confirmation that we process your personal data and ask to view a copy.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
– Right to Erasure: You may request deletion of your data unless we are legally required to retain it.
– Right to Restriction: You can request that we restrict processing of your data in specific circumstances.
– Right to Data Portability: Where available, you may request to receive your data in a structured, commonly used format for transference to another service provider.
– Right to Opt-Out (CCPA): California residents have the right to opt out of the sale of their personal information, if applicable.
Users may exercise these rights by contacting us at [email protected]. We will respond in accordance with applicable laws and within legally prescribed timeframes.
6. Security Measures
We implement a variety of technical and organizational safeguards tailored to the sensitivity of the information we process. These include:
– End-to-end encryption for data transmissions
– Role-based access control and user authentication
– Secure backup protocols and continuity plans
– Ongoing employee training on data protection obligations
– Periodic audits and assessments of data security infrastructure
While no system can be guaranteed 100% secure, fatchrist.com employs industry best practices to minimize risk and protect against unauthorized access or disclosure.
7. International Transfers
Your data may be processed or stored in jurisdictions outside your home country, including in the United States and the European Union. Where such transfers occur, we rely on appropriate legal safeguards such as Standard Contractual Clauses (SCCs), adequacy determinations, or other GDPR-compliant mechanisms to ensure your data remains protected to standards equivalent to those in your jurisdiction.
8. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including the fulfillment of legal, accounting, or reporting requirements. Retention periods include:
– Account and Profile Data: Maintained while your account remains active and for up to 7 years thereafter unless deletion is requested.
– Transaction Data: Retained for up to 10 years to comply with tax and legal obligations.
– Communication Data: Held for a period of 2 years for quality assurance and dispute resolution.
– Technical and Usage Data: Typically retained for analytical and security purposes for a maximum of 12 months.
9. Cookie Policy
fatchrist.com uses cookies and similar tracking technologies to enhance your experience. These include:
– Essential Cookies: Necessary for website functionality (e.g., login authentication, cart retention).
– Functional Cookies: Enable personalization such as language preferences.
– Performance Cookies: Help us analyze site usage to improve functionality.
– Analytics Cookies: Used for aggregated statistical analysis (e.g., Google Analytics).
– Advertising Cookies: May be used to deliver personalized ads where consent is provided.
10. Cookie Management and GDPR & CCPA Compliance
You can manage your cookie preferences at any time through browser settings or through our website’s privacy settings banner. For EU users, we request explicit consent for non-essential cookies. For California residents, the website honors Do Not Track (DNT) signals and provides mechanisms to exercise opt-out rights where applicable.
Links to third-party services may use cookies independently of fatchrist.com. Please refer to their privacy policies for respective practices.
11. Special Protections for Children Under 13
fatchrist.com does not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected] so that we can take appropriate action to remove such information.
12. Policy Updates and User Notifications
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. Substantive updates will be communicated via the website or by email where applicable. We encourage users to revisit this page periodically to stay informed about how their data is handled.
13. Contact
For questions, concerns, or to exercise your data protection rights, please contact us:
Email: [email protected]
Website: https://fatchrist.com
We are committed to upholding your privacy rights and complying with all applicable data protection laws, including GDPR, CCPA, and other relevant regional frameworks. Please reach out to us at any time with data privacy inquiries or access requests.